Course Spotlight: Residential Professional

The Residential Professional course is the pinnacle of your certification journey. Designed for business owners and key managers, this course provides more in-depth business management topics to help your business thrive and grow. The Concrete Paver Installer and Residential Specialist courses are recommended prerequisites for this course, and Concrete Paver Installer certification with a Residential Specialist designation is required to earn the Residential Professional designation. The course is available in a virtual format or through live in-person events.

The course covers these topics:

• Installation Guidelines

• Creating Effective Safety Programs for Your Business

• Fundamentals of Profitability

• Fundamentals of Business Operations

• Residential Contract Basics

• Hiring and Motivating Employees

• Advanced Profitability

• Building Company Culture

• Growing Your Business with Online Reviews

• Homebuilder and Developer Projects

• How to Keep the Money You Earn by Implementing Internal Controls

• Improving Installation Efficiency

• Loving, Engaging, Understanding, and Motivating the Millennial Workforce

• Starting and Operating a Hardscape Maintenance Business

• Structural Design of Streets Using Interlocking Concrete Pavement

• The Power of Breakeven Analysis

After successfully completing the course, certified installers must submit an Application for Designation. Designations are renewed every 2 years with certification.